Beware of corona vaccine fraud "If you pay, give priority" The National Consumer Affairs Center of Japan warns against suspicious calls
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Vaccination of the new coronavirus for healthcare professionals is about to begin.While many people are looking forward to the vaccine, ... → Continue reading
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Consumer CenterWhat is (Shohi Seikatsu Center)?Local governmentInstalled byAdministrative agencyAnd for the businessconsumerIn addition to complaints and consultations, consumer awareness activities andLifeProvide information about.
Is obliged to set up facilities, etc. to handle office work such as consultation on consumer complaints to businessesPrefecturesImposing on市町村It imposes an obligation to make efforts to install it. The name is not limited to "Consumer Affairs Center", but depending on the installer, there are cases where the Consumer Affairs Center, Consumer Affairs Center, Consumer Affairs Center, Life Science Center, Citizen's Life Center, etc. are in charge of the Citizen's Counseling Room. ..
Information exchange on malicious business methods and product accidents, sharing of consumer affairs consultation database,Consumer life counselorTraining business etc.National Life CenterIt works with, but it is not a subordinate organization.
Consumer Affairs AgencyNationwide unified phone number after the inauguration ofNavi dial The "Consumer Hotline" was opened at 0570-064-370. Follow the voice guidanceZip CodeEnter, etc. to connect to the nearest centerTo do. Initially, it was planned to start all over the country, but work was delayed.By2009Started in advance in 9 prefectures of Fukushima, Yamanashi, Shimane, Kagawa and Okinawa on September 14thThen,2010Started nationwide on January 1th.
Outgoing and receiving telephone linesDirect telephone,IP phone,Prepaid mobile phone,PHSIn the case of, the connection is not possible. In addition, the following measures are taken when connection is not possible, such as on holidays such as public holidays and when the center is busy.
- If the local government's telephone line is a direct-revenue telephone or IP telephone, provide the consultation counter number.
- Local government holidaysNational Life CenterConnect to.
- If the nearest center is busy, we will guide you to the National Consumer Affairs Center of Japan "Weekday Backup Consultation" 03-3446-1423.
- ^ a b "Consumer hotline starts tomorrow There are many challenges in establishing" "Sankei Shimbun" 2010Morning edition dated January 1, 11th edition published by Tokyo head office, 15 pages.
- ^ a b "" Consumer Hotline "Opens Nationwide" "Asahi Shimbun』January 2010, 1 morning edition, final edition published by the Tokyo head office, page 12.
- ^ ""Consumer Hotline" Starts in advance in 5 prefectures including Fukushima and Okinawa' J-CAST News,20099 month 14 day.
- ^ About the consumer hotline(Consumer Affairs Agency)