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✈ | Skymark retires Chairman Sayama Integral representative also retires

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Skymark retires Chairman Sayama Integral representative also retires

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During that time, the Ministry of Land, Infrastructure, Transport and Tourism announced "Information Disclosure on Air Transport Services", which ranked first in the on-time performance rate for regular domestic airlines for three consecutive years, and the 3 Customer Satisfaction Survey JCSI "Domestic Chief" We have put in place a system that is evaluated as an airline, such as being ranked first in customer satisfaction in the "distance transportation sector."

Skymark announced on April 2021, 4 (Tuesday) that Chairman Nobuo Sayama has retired due to personal reasons ... → Continue reading


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2020 Customer Satisfaction Survey JCSI

On-time performance

On-time performance / On-time performance(Teijiunkou,British: on-time performance) Is a predetermined timePublic transportIs operated.The degree of certainty and accuracy of departure is quantified as the on-time performance rate, which is an important indicator of service level.In English, it is called on-time performance or on-time running.


Aircraft departing within 15 minutes of departure time are internationally considered to be operating on time.UK OAG (British OAG) that provides world aviation related informationEnglish edition) Evaluates that the airline is good when the on-time performance rate is 90% or more.2017More than 90% of companiesAirbalticWas only a company[1].


Transit Bus TheTraffic accident,Traffic jamMay be affected and tends to depart late in public transport.As a result, the aircraft,列車The on-time performance rate is not high compared to.To increase the on-time performance ratehighwayIt was usedHigh-speed bus transportationThere is.


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